how it works

From Deer Hits to Door Dings, We Fix It All

How It Works: From “Oh no…” to “Looks brand new”

1. Reach out and tell us what happened
Call, text, or email us with a quick rundown of the damage and your Tesla model. We’ll ask a few simple questions, explain what to expect, and schedule a time for you to stop in or send photos so we can get started on a plan.

2. We inspect your Tesla and give a clear estimate
When your Tesla arrives, we perform a detailed inspection, checking visible and hidden damage, sensors, cameras, and structural areas. We walk you through what we found, explain repair options in plain English, and provide a straightforward estimate before any work is done.

3. We handle the insurance headache for you
With 30+ years in the collision industry, we know how to speak “insurance.” We coordinate directly with your insurance company, help with claim documentation, and keep you in the loop so you’re not stuck in the middle or chasing adjusters.

4. You get honest timelines and expectations up front
Before repairs begin, we set clear expectations about timing, parts, and the repair steps specific to Teslas. You’ll know what we’re doing, why we’re doing it, and when you can expect to be back on the road.

5. Tesla-specific repairs focused on safety and quality
Our team, with over 10 combined years working at Tesla, follows Tesla-specific repair procedures, uses proper parts, and pays attention to details like panel gaps, alignment, and calibration. Safety and quality come first, not shortcuts.

6. Ongoing updates so you’re never wondering
Throughout the repair, we keep you updated by phone or text with progress reports and any changes we see along the way. You always know where your car is in the process, instead of guessing and hoping.

7. Final checks, clean-up, and delivery
When repairs are complete, we perform a thorough quality and safety check, verify fit and finish, and make sure everything looks and functions as it should. Your Tesla gets a clean-up, a final walkthrough with you, and we answer any questions before you drive away.

8. Support after you pick up your car
If you notice anything or have questions after you leave, we’re still here to help. Our goal is that even though having your Tesla in the shop is stressful, the repair experience with us isn’t.